Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, create countdown timers, or contact us for support.

• Account information (name, email address)
• Payment information (processed securely through Stripe)
• Countdown timer content and settings
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and prevent fraud
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this Privacy Policy:

• With service providers who assist in our operations (e.g., payment processing, analytics)
• When required by law or to protect our rights
• In connection with a business transaction (merger, acquisition, etc.)

4. User-Generated Content Disclaimer

5. Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

We use cookies and similar technologies to improve your experience and analyze usage. This includes Google Analytics and advertising services for non-Pro users.

7. Your Rights

You have the right to:

• Access and update your account information
• Delete your account and associated data
• Opt out of marketing communications
• Request data portability (where applicable)

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: mike@hatchbytestudios.com